Privacy Policy

At JFM Auto, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request automotive services, or communicate with us by phone, email, or text message.

1. Information We Collect

We may collect the following information:

Personal Information: Name, phone number, email address, service address, and other information voluntarily provided.
Vehicle Information: Vehicle make, model, year, and details relating to requested automotive services.
Technical Information: IP address, browser type, device information, and information collected through website cookies or similar technologies.
Communication Information: Messages, service inquiries, appointment requests, and SMS consent preferences.

2. How We Use Your Information

We may use your information to:

Respond to customer inquiries and service requests.
Schedule, confirm, and update automotive service appointments.
Provide estimates, invoices, and service-related notifications.
Communicate with customers through phone calls, email, or SMS.
Improve our website and customer service.
Comply with applicable laws and regulations.

3. SMS Text Messaging and Consent

By voluntarily opting in to receive SMS communications from JFM Auto, you consent to receive text messages relating to automotive services, appointment confirmations, scheduling updates, estimates, and customer support.

Message Frequency: Message frequency varies depending on your interactions with JFM Auto.
Message and Data Rates: Standard message and data rates may apply.
Opt-Out: Reply STOP to any text message to unsubscribe from future SMS communications.
Help: Reply HELP for assistance or contact service@jfmauto.com.
Consent: SMS consent is voluntary and is not a condition of purchasing goods or services.

JFM Auto will only send SMS communications consistent with the consent provided by the customer.

4. SMS Information Sharing

JFM Auto does not sell, rent, or share customers' mobile phone numbers or personal information with third parties or affiliates for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except service providers necessary to deliver text messages.

We may use trusted service providers, including messaging platforms and telecommunications carriers, solely to facilitate authorized communications.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect customer information against unauthorized access, disclosure, alteration, or misuse.
Although we take reasonable precautions, no electronic transmission or storage system can be guaranteed completely secure.

6. Your Privacy Rights

Depending on applicable law, you may request to:

Access personal information we maintain about you.
Correct inaccurate personal information.
Request deletion of personal information.
Withdraw consent for optional communications.

To submit a privacy request, contact service@jfmauto.com.

7. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve functionality, understand website usage, and enhance visitors' experiences.
You may control or disable cookies through your browser settings.
8. Third-Party Service Providers

JFM Auto may use third-party providers to support website hosting, appointment scheduling, email delivery, payment processing, and SMS messaging.

Information shared with these providers is limited to what is reasonably necessary for the services they perform.

9. Changes to This Privacy Policy

JFM Auto may update this Privacy Policy periodically. Changes will be published on this page with a revised effective date.

10. Contact Information

JFM Auto Mobile Automotive Services
Lakewood Ranch, Florida
Email: service@jfmauto.com
Website: www.jfmauto.com
For questions regarding this Privacy Policy or our SMS communications, please contact us using the information above.